Last Updated: September 22, 2023

Thank you for choosing Oxystays by Ekdant Holiday Home, a platform that offers Villas and Properties for rent. At Oxystays, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website located at https://www.oxystays.com, contact us via email at support@oxystays.com, or use our services.

By accessing or using our website or services, you agree to the terms and practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use Oxystays:

a. Personal Information: When you create an account or make a reservation on Oxystays, we may collect personal information such as your name, email address, phone number, and billing information. We may also collect government-issued identification for verification purposes.

b. Property Information: If you are a property owner or host, we may collect information about your property, including its location, description, photos, availability, pricing, and amenities.

c. Usage Information: We may collect information about how you use our website and services, such as your search queries, reservation history, and interaction with our platform.

d. Communications: We may collect information about your communications with us, including emails, messages, and feedback.

e. Device and Location Information: We may collect information about your device, including IP address, browser type, and operating system, as well as your approximate location based on your IP address.

2. How We Use Your Information

We use your information for the following purposes:

a. Providing Services: We use your personal and property information to facilitate reservations, process payments, and provide you with our services.

b. Customer Support: We use your information to respond to your requests and provide customer support.

c. Communication: We may send you emails and notifications related to your account, reservations, and promotions, as well as important updates about our services.

d. Analytics: We use data analytics to improve our website, services, and user experience.

e. Legal and Security: We may use your information to comply with legal obligations, resolve disputes, and protect our rights and the security of our platform.

3. Information Sharing

We may share your information with the following parties:

a. Hosts and Guests: If you are a host or guest, we share relevant information with the other party to facilitate your reservation.

b. Service Providers: We may share your information with third-party service providers who assist us in providing our services, including payment processors, customer support, and marketing.

c. Legal Compliance: We may share your information with law enforcement agencies, government authorities, or other third parties when required by law or in response to legal requests.

4. Your Choices

You have certain choices regarding your information:

a. Account Information: You can review and update your account information by logging into your Oxystays account.

b. Marketing Communications: You can unsubscribe from marketing emails by following the instructions provided in the email.

5. Security

We take security measures to protect your information, but no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the security of your data.

6. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at:

Email: support@oxystays.com

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most current version will be posted on our website with the effective date.

8. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this Privacy Policy will be subject to the exclusive jurisdiction of the courts in Mumbai, India.

By using Oxystays, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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